CRM is Great with Sugar 7.8

SugarCRM is pleased to announce the general availability of Sugar 7.8. Sugar 7.8 delivers on our platform’s core value pillars – empower individuals and industry’s most adaptable CRM platform. New enhancements in this release include:

  • Team-Based Permissions
  • Improvements to Advanced Workflow
  • UI navigation and List View enhancements
  • Upgrades to key libraries

With the new Team-Based Permissions feature, users can give special access privileges to specific colleagues outside of their designated teams. For example, a sales representative can now provide extra visibility to subject matter experts outside of their immediate team on a per-case basis.

With Sugar 7.8, Enterprise and Ultimate customers can more easily customize and extend Advanced Workflow. Sugar Administrators can design more complex business processes and create custom actions or triggers with the same level of flexibility they experience with Sugar Modules in general. Additionally, users now have greater flexibility enforcing which records or fields can be modified and by whom during a workflow approval process.

Sugar 7.8 also includes upgrades to key libraries and services to more recent versions that will allow developers to leverage newer features in those underlying libraries.

For more information on SugarCRM’s award winning CRM platform and to sign-up for a free trial of Sugar 7.8, please visit www.SugarCRM.com

Existing customers can review the documentation located in the SugarCRM Support Portal for a comprehensive list of improvements and other important information on Sugar 7.8. Please visit the Supported Platforms page for a complete list of supported configurations.

For all your CRM needs contact InnoventCRM today 1300 781 681 or info@innoventcrm.com.au

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