SugarCRM Wins PC Magazine’s 2016 Business Choice Award for Best CRM Service
CUPERTINO, CA–(Marketwired – Nov 15, 2016) – SugarCRM® Inc., the company that enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable CRM solution on the market, announced today it has been named the Best CRM […]
Continue reading →5 Ways to Streamline Customer Service Using SugarCRM
For most of today’s consumers, customer service plays a larger role in purchasing decisions than both price and product. And this fundamental shift has led many businesses to invest more resources in innovations that enhance the customer experience, including CRMs, […]
Continue reading →Does the CRM Industry Need AI?
A couple weeks ago, I was speaking with a journalist about all of the recent “artificial intelligence” announcements in the CRM industry. We both agreed the marketing and PR people have found their new buzzword, and the AI-craze is getting […]
Continue reading →SugarCRM Named on the Constellation ShortList(TM) for Sales Force Automation
Recognized as a Leading Offering for Early Adopters Pursuing Digital Transformation CUPERTINO, CA–(Marketwired – Oct 20, 2016) – SugarCRM Inc. today announced it was named to the Constellation ShortList™ for sales force automation. With 52 percent of the Fortune 500 […]
Continue reading →Digital Leaders use Customer Journey Maps to Guide Business Transformation
The scientific method is an elegant one – always experimenting in the pursuit of the truth and accepting that new facts overturn previous belief. Our experiences shape and builds our understanding, and and it’s critical to never assume we know […]
Continue reading →