info@innoventcrm.com.au
1300 781 681

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  • Home
  • Services
    • SugarCRM Consulting
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    • SugarCRM Integration
    • SugarCRM Support
  • Features
  • SugarCRM Editions
  • About
    • Testimonials
    • Terms & Conditions
  • Blog
  • Contact Us

Sales + Marketing: Tearing Down the Silos

February 21, 2017

(Editor’s Note: the following is a guest blog post from Sarah Friedlander Garcia, the director of marketing at W-Systems. It originally appeared on the W-Systems blog. For more blog articles from W-Systems visit the company’s SugarCRM Blog.). Silo mentality has […]

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When Forming Your CRM Selection Team, Don’t Forget the Users

February 16, 2017

When our sales team is in the early stages with potential customers, one of the first lengthy discussions is about who should be in the room and part of the CRM selection team. These are the folks who mull over […]

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Three Ways NLP (Natural Language Processing Will Enhance the Customer Experience

February 14, 2017

NLP (Natural Language Processing) is a big topic and a quick google search reveals several definitions floating around the internet. Here’s one more from SugarCRM’s perspective: NLP analyzes communications in emails, LinkedIn, Sugar and other sources between customer facing professionals […]

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10 Questions that Reveal CRM Maturity

February 9, 2017

A sure sign of maturity is the habit of questioning ourselves to see if we could be doing things better. When we take the time to answer important questions we start to see problems and opportunities we didn’t even know […]

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Designing, Visualizing and Executing with CRM

February 7, 2017

Today, SugarCRM is pleased to announce it has signed a deal with TrustSphere to bring its relationship analytics technology into the Sugar Platform. With relationship analytics, every customer-facing professional can easily tap into their colleague’s knowledge and interactions with their […]

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About Us

Founded in 2001 and located in Sydney, InnoventCRM is a dynamic, multi-disciplinary organisation led by a team of industry experts. We have been privileged to work over 500+ businesses, from SMEs to public companies, including leading Australian companies such as GM Cabs, Sky News, UNSW, Daly International, Equilibrium Airconditioning, ABC Commercial, 3rd Party Containers, MK Floors, FPES & more...

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Level 6, 52 Phillip Street

SYDNEY, NSW , 2000

1300 781 681

info@innoventcrm.com.au

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