“Customers are in charge today,” said Phil Winters. “They’re hyper-connected, informed by countless communication channels, and their expectations are sky-high. Our i2i Customer Journey Workshop series will show attendees how to map their customer journey from the customer’s point of […]

SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market, celebrated the close of a ground-breaking user conference, SugarCon 2015. This year the company used the […]

Following a string of acquisition and partnership announcements over the past few weeks, SugarCRM on Tuesday rolled out a new version of its flagship customer relationship management software that adds business process management capabilities along with several key mobility and […]

SAN FRANCISCO (SugarCon 2015) — SugarCRM today gave a preview of Sugar 7.6, the latest version of its CRM software, which is due for release next month. Sugar 7.6 combines business process management with several mobility and user experience enhancements […]

How often do we think about whether our customers will keep coming back and, more specifically, how we can ensure that they do? At InnoventCRM we value all the points in the article below, with a central one missing “How […]