Innovent Software the leaders in Custom Software Development solutions for medium and expanding businesses is pleased to announce the new addition to our teams in both Sydney as well Philippines! We welcome Adam Yardley to head up our Customer Service […]

We all know the importance of customer experience. Watermark Consulting published a great study on this showing that customer experience leaders outperform the S&P 500 by 35 points, and customer experience laggards post a return 45 points lower than the S&P […]

SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market, announced today it has closed a successful second quarter, driven by strong enterprise sales. SugarCRM achieved 25 […]

Businesses don’t buy new enterprise-grade software solutions every day, so it should come as no surprise that many people have never been through the process. While buying new software can seem daunting, the company only needs to consider the following […]

User adoption is a perennial challenge with CRM software deployments. Slow or low user adoption is a top cited contributing factor to CRM engagements that fail to achieve their objectives, or just fail outright. In my experience, too many executives […]