A popular argument for deploying SaaS software is that it “just works.” It is simple for users to get started and use everyday without burdening the IT department. This argument has merit. The cloud has put the power in the […]

Your CRM has probably stored gigantic amounts of data. The question is, are all of those data really accurate? A lot of companies are simply gathering too much data without having any quality control procedures. Data integrity is an issue […]

In a world that’s increasingly regulated, a well-designed and tightly-integrated CRM is imperative to an organization’s compliance efforts. In the United States, regulated industries with strict mandates like financial services, healthcare, and insurance are often finding that “out of the […]

In case you haven’t heard, the old school thinking that customers are a commodity that can be managed is long passed its expiration date. Nowadays, customers have the power. The rise of mobile and social networking means they are always […]

CRM Magazine Honors SugarCRM in Three Key Categories, Including Midmarket CRM Suite, Small Business CRM Suite and Sales Force Automation CUPERTINO, CA — (Marketwired) — 09/23/15 — SugarCRM Inc., a company that enables businesses to create extraordinary customer relationships with […]