In the CRM space, it is a big help to us when a business has figured out what they’re trying to accomplish. Unfortunately, we often still get told “I need some CRM”, which leads us to ask the question “Well, […]

It’s that time again. In addition to shopping for gifts and attending holiday parties, December is also prediction season. Here are five CRM predictions that we think we’ll see in 2016. Do you have a prediction of your own? We’d […]

SYDNEY, Australia. – November 23, 2015 – SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market, today announced it has opened its first Australian-based hosting infrastructure, providing its […]

SugarCRM will launch an Australian data centre for its CRM software-as-a-service, the company announced today. The company’s Sugar On-Demand offering will be available out of a Sydney data centre. “At SugarCRM, we enable businesses to engage with their customers; we, […]

Customer interaction is a key component of most businesses. The success or failure of a business rides on the quality and quantity of customer interactions. This process is too important not to be tracked and managed thoroughly. For this reason, […]